vb88 Terms & Conditions
Please read the following terms and conditions carefully before using this platform. By registering or continuing to use the platform, you are considered to have agreed to these terms.
1. Definitions & Interpretation
The following words and phrases used in these Terms have specific meanings, which apply throughout:
- "Platform" refers to the vb88 website, mobile site, and all associated services.
- "User" or "You" refers to any person who has created an account on the platform or is using the services.
- "We", "Our" or "vb88" refers to the organisation operating the platform.
- "Account" refers to the user's registered account on the platform.
- "Services" refers to the online casino, sports betting, slot games, live casino, and other gaming services provided through the platform.
- "Taka" refers to Bangladeshi Taka (BDT).
2. Acceptance of Terms
By accessing, registering on, or using any service of the vb88 platform, you acknowledge that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, please refrain from using the platform.
vb88 reserves the right to amend these Terms at any time. If changes are made, we will post a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the revised Terms.
3. Eligibility
To use vb88 services, you must meet the following eligibility requirements:
- You must be at least 21 years of age.
- You must operate the account in your own name and with your own funds.
- All information provided on your account must be accurate, truthful, and complete.
- You must not be a resident of any country or region where online gaming is prohibited.
- You must confirm that you are of sound mind and are using this platform voluntarily.
4. Account Registration & Management
4.1 Registration Process
You must register an account to access the full services of the platform. It is mandatory that the information provided during registration is accurate. Providing false or misleading information may result in account closure.
4.2 Single Account Policy
Each user may open only one account. Opening multiple accounts is strictly prohibited. If vb88 detects multiple accounts, it reserves the right to close all accounts and forfeit the funds.
4.3 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. You will be responsible for any activity carried out through your account. If you suspect your account is being used without authorisation, notify our support team immediately.
5. Financial Transactions — Deposits & Withdrawals
5.1 Deposit Terms
To deposit funds on the vb88 platform, you may use the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks). The minimum deposit amount for each method is ৳300.
- Deposit transactions are generally processed instantly.
- Only use payment methods registered in your own name.
- Deposits from third-party accounts are not accepted and such transactions will be returned.
5.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. vb88 makes every effort to process each withdrawal within 1 hour. Before submitting a withdrawal request, ensure that your account has been fully verified.
- Withdrawals can only be made to the same method used for the deposit.
- Withdrawals will be approved after completing any additional verification process where applicable.
- vb88 reserves the right to suspend or reject withdrawals in cases of suspicious activity.
6. Bonuses & Promotional Offers
6.1 Welcome Bonus
vb88 offers new users a 100% match bonus on their first deposit, up to ৳15,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making a total balance of ৳2,000. Or depositing ৳32,000 gives the maximum ৳15,000 bonus, making a total balance of ৳47,000.
6.2 Wagering Requirements
A 15x wagering requirement applies to all bonuses. Wagering is calculated on the bonus amount only, not the deposit amount. For example: ৳1,000 bonus × 15 = a total of ৳15,000 must be wagered before bonus winnings become withdrawable.
6.3 General Bonus Terms
- Each bonus offer may have its own expiry; any unused bonus will be automatically cancelled upon expiry.
- vb88 reserves the right to modify or cancel the bonus programme at any time.
- In cases of bonus abuse (such as claiming bonuses through multiple accounts), vb88 may forfeit the bonus and close the account.
- VIP cashback and other loyalty rewards apply only to eligible members.
7. VIP Programme
The vb88 VIP programme has three tiers: Bronze, Silver, and Gold. Each tier offers a weekly cashback benefit:
- Bronze: Up to 0.4% weekly cashback.
- Silver: Up to 0.8% weekly cashback.
- Gold: Up to 1.2% weekly cashback.
Users can move up to higher VIP tiers through continued activity and participation on the platform. VIP tier benefits are subject to change and vb88 reserves the right to modify them at any time.
8. Prohibited Activities
The following activities are strictly prohibited on the vb88 platform:
- Use of the platform by, or on behalf of, a minor (under 21 years of age).
- Opening or operating multiple accounts.
- Using false or fake identity information.
- Attempting to manipulate the platform's systems or software.
- Playing games using bots, scripts, or automation software.
- Using the platform for money laundering or other illegal financial activities.
- Defrauding other users or attempting to gain unauthorised access to their accounts.
- Abusing bonuses or exploiting system vulnerabilities.
9. Limitation of Liability
vb88 shall be exempt from liability, to the maximum extent permitted by applicable law, for the following:
- Any loss caused by temporary unavailability of the platform or technical errors.
- Issues arising during play due to internet disconnection.
- Issues related to third-party services (payment gateways, game providers).
- Loss or damage caused by your own negligence.
The vb88 platform is provided on an "as is" basis. We cannot guarantee uninterrupted or error-free service.
10. Intellectual Property & Content
All content on the vb88 platform — logos, graphics, software, text, and other materials — is protected under reserved intellectual property rights. Copying, distributing, or republishing any content without prior permission is prohibited.
11. Privacy & Personal Data
vb88 treats the protection of your personal data as a top priority. Please read our Privacy Policy for detailed information on how we collect, process, and store data. By using the platform, you also agree to the Privacy Policy.
12. Responsible Gaming
vb88 is firmly committed to responsible gaming. We are dedicated to the wellbeing and mental health of our users. The following tools are available to help you manage your gaming activity:
- Deposit limit settings
- Session time limits
- Option to temporarily suspend your account
- Self-exclusion facility
Visit our Responsible Gaming page for more information.
13. Account Closure & Termination
13.1 Closure by User
You may close your account at any time by contacting our support team. Any pending transactions will be completed before account closure and any valid balance will be returned.
13.2 Closure by vb88
vb88 may close or suspend an account without notice for the following reasons:
- Breach of any provision of these Terms.
- Fraudulent or suspicious activity.
- Failure to complete identity verification.
- To ensure compliance with laws or regulatory requirements.
14. Dispute Resolution
In the event of any dispute, please contact our support team first. We will make every effort to resolve disputes quickly and fairly. The support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English.
If a direct resolution with us is not possible, you may pursue alternative dispute resolution methods.
15. Applicable Law
These Terms shall be governed by applicable law. In the event of any dispute, both parties will seek to reach a resolution through discussion.
16. Entire Agreement
These Terms, together with our Privacy Policy and Responsible Gaming policy, constitute the entire agreement between vb88 and the user. Any prior oral or written understanding is superseded by these Terms.
If any provision of these Terms is declared invalid or unenforceable by a court or authority, the remaining provisions will continue in full force and effect.
17. Contact
If you have any questions about these Terms, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 (in Bengali and English)
Related Policies
The pages below contain detailed information on our other policies and terms.